Your personal data belongs to you. This Privacy Policy explains exactly what information Mostplay collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own data. We keep it plain and honest — no legal jargon designed to confuse.
Six things every Mostplay player in Bangladesh should know about how their personal information is handled.
Mostplay does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only for running your account, processing payments, and keeping the platform secure.
Mostplay only collects the data it actually needs. We ask for your name, mobile number, date of birth, and payment details — nothing more. We don't collect data that has no purpose in running your account or processing your transactions.
All personal data stored by Mostplay is encrypted. Payment information is processed through secure gateways and is never stored on Mostplay's own servers. Your financial details are handled by your mobile banking provider — bKash, Nagad, or Rocket — not by us.
You have the right to access, correct, or request deletion of your personal data at any time. Contact Mostplay support via live chat or email to make a data request. We will respond within 30 days of receiving your request.
Mostplay only shares your data with third parties when it is strictly necessary — for example, with payment processors to complete a transaction, or with fraud prevention services to protect your account. We never share data for advertising purposes.
If Mostplay makes any significant changes to this Privacy Policy, we will notify registered players via their registered mobile number or email before the changes take effect. You won't be surprised by policy updates that affect how your data is used.
Mostplay ("we", "us ", "the platform") operates the online gaming platform at mostplay.run. This Privacy Policy explains how Mostplay collects, uses, stores, and protects the personal data of players based in Bangladesh and elsewhere.
By registering an account on Mostplay, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or continue using the platform.
This policy applies to all data collected through the Mostplay website at mostplay.run, the Mostplay mobile app, and any communications between you and the Mostplay support team. It covers data collected from players in Bangladesh and is written to be as clear and straightforward as possible.
This Privacy Policy should be read alongside the Mostplay Terms and Conditions. Together, these two documents govern your relationship with the Mostplay platform.
Mostplay collects only the personal data that is necessary to operate your account, process your transactions, and keep the platform secure. We do not collect data for the sake of it. Below is a full breakdown of the categories of personal data we collect from Mostplay players.
| Data Category | Examples | Why We Need It |
|---|---|---|
| Identity Data | Full name, date of birth | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and support |
| Payment Data | bKash / Nagad / Rocket number, transaction IDs | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security monitoring and fraud prevention |
| Usage Data | Games played, bet history, session duration | Platform improvement and responsible gaming |
| Verification Data | National ID, selfie photo (if requested) | KYC compliance and withdrawal verification |
Mostplay does not store your full bKash, Nagad, or Rocket PIN or password. Payment authentication is handled entirely by your mobile banking provider. We only receive confirmation that a transaction was completed successfully.
Mostplay collects your personal data through the following channels:
Most of your data comes directly from you. When you register a Mostplay account, you provide your name, mobile number, and date of birth. When you make a deposit or withdrawal, you provide your mobile banking number. When you contact support, you may provide additional information to help resolve your query.
When you use the Mostplay platform — whether on desktop or mobile — we automatically collect certain technical data. This includes your IP address, the type of device you are using, your browser version, and your operating system. We also collect usage data such as which games you play, how long your sessions last, and your betting patterns. This data is collected automatically through cookies and similar tracking technologies.
In some cases, Mostplay may receive data about you from third-party sources. For example, our fraud prevention partners may provide signals about whether a device or IP address has been associated with fraudulent activity on other platforms. This data is used solely for security purposes and is not used for marketing.
Mostplay does not purchase marketing lists or collect data from social media platforms. We only collect data that is directly relevant to operating your account and keeping the platform secure.
Mostplay uses your personal data for the following purposes. We only use your data for purposes that are consistent with why it was collected. We do not use your data in ways that would surprise you or that you would not reasonably expect.
Mostplay does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
When you make a deposit or withdrawal, we share the necessary transaction details with your mobile banking provider — bKash, Nagad, or Rocket — to complete the transaction. This is limited to the information required to process the payment and does not include your gaming history or other account data.
Mostplay works with third-party fraud prevention services to protect the platform and its players. We may share technical data — such as IP addresses and device fingerprints — with these partners to identify and block fraudulent activity. These partners are contractually prohibited from using this data for any purpose other than fraud prevention.
Mostplay may disclose your personal data to law enforcement or regulatory authorities if required to do so by applicable law, court order, or other legal process. We will notify you of any such disclosure where we are legally permitted to do so.
In the event that Mostplay undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.
Mostplay will never share your personal data with advertisers, data brokers, or any third party for commercial purposes. If you receive unsolicited marketing claiming to be from Mostplay, please report it to our support team immediately.
Mostplay uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your personal information directly, but they allow us to recognise your device and maintain your session.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Mostplay platform. For most players, the default browser settings are appropriate.
Mostplay retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The specific retention periods for different categories of data are as follows:
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your data before the end of the retention period, we will delete what we are legally permitted to delete and explain why any remaining data must be retained.
Mostplay takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you believe your Mostplay account has been compromised, contact our support team immediately via live chat. We will investigate and take appropriate action as quickly as possible.
Mostplay will never ask for your account password via live chat, email, or any other channel. If anyone claiming to be from Mostplay asks for your password, do not provide it and report the incident to our support team immediately.
As a Mostplay player, you have the following rights over your personal data. To exercise any of these rights, contact the Mostplay support team via live chat or email at [email protected]. We will respond to all data requests within 30 days.
Request a copy of all personal data Mostplay holds about you. We will provide this in a clear, readable format within 30 days.
Request correction of any inaccurate or incomplete personal data we hold about you. We will update your records promptly.
Request deletion of your personal data. We will delete what we are legally permitted to delete and explain any data we must retain.
Object to the processing of your personal data for specific purposes, such as analytics. We will stop processing unless we have a compelling legitimate reason.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Request that we limit how we use your data while a dispute or correction request is being resolved.
The Mostplay platform is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Mostplay platform in any way.
If Mostplay discovers that personal data has been collected from a player who is under 18, that account will be closed immediately, all associated data will be deleted, and any funds in the account will be handled in accordance with our Terms and Conditions. If you believe a minor has registered on Mostplay, please contact our support team immediately.
If you are a parent or guardian and believe your child has created a Mostplay account, contact us immediately at [email protected]. We will close the account and delete all associated data without delay.
Mostplay may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via their registered mobile number or email address before the changes take effect.
The updated policy will always be available on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of the Mostplay platform after a policy update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Mostplay handles your personal information, please get in touch with our support team. We take all privacy enquiries seriously and will respond within 30 days.
For questions about your account terms, visit the Terms and Conditions page. For responsible gaming tools and self-exclusion, visit the Responsible Gaming page.
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Gaming should always be fun. Mostplay provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools to every player. If gaming stops being enjoyable, please use these tools or visit our Responsible Gaming page for support.